Meet The Team

CBS Health Services' passionate team is made up of clinicians, counselors, advocates, specialists and other professionals who bring their varied set of lived and learned experiences to support our clients and their families, as well as our partners, each and every day. One of our core values is collaboration among our team and with our clients' families, referring partners and their other physicians in order to create the best possible outcomes for our clients. Please meet just a few of our amazing team members.

Leadership

Dr. Sarah Mitchell, MD (she/her)

Chief Executive Officer

Dr. Sarah Mitchell joined CBS Health Services in 2023 as Chief Executive Officer, leading the organization through rapid growth in locations, clinical programs, and clients served. With a deep commitment to expanding access to care, she works to ensure that CBS Health Services delivers high-quality mental health services to those who need them most. Before joining CBS Health Services, Dr. Mitchell spent decades in healthcare executive and clinical leadership roles. Throughout her career, she has driven top-tier results in quality, patient safety, operational effectiveness, and employee satisfaction—earning national recognition for her leadership. However, for Dr. Mitchell, the most meaningful work has always been in serving the vulnerable and underserved, a mission that guides her leadership every day. As a board-certified physician with over 15 years in clinical practice, she has developed a deep respect for the dignity of each individual. She believes that mental health care should be both accessible and compassionate, recognizing that healing happens one person at a time.

Marcus Johnson, MHA (he/him)

Chief Operating Officer

Since joining CBS Health Services in 2019, Marcus has been a driving force behind the organization's growth. Having served as CFO and now COO, he brings a strong background in operations, healthcare, and business development. His efforts have been instrumental in expanding services to more Maryland communities, recruiting top talent, and forging partnerships with major health systems and community organizations. Marcus holds a Master of Health Administration and is known for his collaborative leadership style and deep commitment to the CBS Health Services mission.

Dawn Williams, MS (she/her)

Director of Strategic Initiatives and Partnerships

Dawn Williams, MS, brings a thoughtful and systems-oriented approach to her work at CBS Health Services. With experience spanning treatment services, public health, and consulting, she is passionate about creating care systems that are both meaningful and accessible. Dawn's work focuses on building strong partnerships and guiding teams to foster lasting, positive change for individuals and communities alike. She values quality, collaboration, and impact—principles that drew her to CBS Health Services. Dawn is dedicated to ensuring that every person has access to compassionate, effective mental health support that meets them where they are. Her approach reflects a belief in the power of connection and the importance of making care truly matter.

Jennifer Lee (she/her)

Director of Revenue Cycle and Billing

Jennifer Lee brings over a decade of expertise overseeing large organizational revenue management to CBS Health Services as the Director of Revenue Cycle and Billing. She joined the team in 2023 with a focus on revenue cycle management, performance improvement, process implementation, and strategic planning. She has a deep passion for leveraging data analytics to drive positive change in the healthcare industry. Jennifer is dedicated to enhancing operational efficiency, ensuring billing accuracy, fostering financial stability so our providers can prioritize patient care.

Nicole Thompson, SPHR, SHRM-SCP (she/her)

Director of Talent and Human Resources

Nicole joined CBS Health Services in 2024 as a highly accomplished and strategic Human Resources executive with over 20 years of progressive leadership experience across diverse industries. Proven track record of building and transforming HR functions from the ground up, leading organizations through complex change, and aligning people strategies with business objectives to drive growth and operational excellence. A trusted advisor to executive leadership, known for fostering collaborative, high-performance cultures rooted in accountability, inclusion, and empowerment. Excels at navigating complex organizational challenges, leading transformation initiatives, and building authentic relationships that drive business success.

Have Questions?

We'd love to hear from you. Whether you have questions about our team, our services, or how to get started, our staff is here to help.