Targeted Case Management (TCM) at CBS Health Services

CBS Health Services's Targeted Case Management (TCM) program is designed to connect individuals with the resources, services, and coordinated support they need to improve their health, safety, and overall stability. Our dedicated case managers work alongside each client to identify needs, set goals, and ensure that the right services are in place and working effectively.

With flexible, client-centered options and a commitment to meeting people where they are, CBS Health Services makes it easier for individuals and families to navigate complex systems and access the care they deserve.

Explore our TCM services below to learn more about how we support both adults and youth on their path to stability, wellness, and independence.


Adult Services

Our Adult TCM services focus on providing guidance, advocacy, and coordination to ensure clients have the resources and support they need to manage their mental health and life circumstances. Case managers meet with clients to assess needs, create a personalized service plan, and help them connect with:

  • Medical and behavioral health providers
  • Housing, food, and utility assistance
  • Benefits programs such as Medicaid, SNAP, SSI, or SSDI
  • Transportation services for appointments and essential activities
  • Community resources that promote stability and wellness

TCM services for adults are flexible and goal-oriented, ensuring that each client's unique needs are addressed while building connections to a supportive network of services.

Youth Services

Youth TCM services at CBS Health Services are designed to support children and teens as they navigate school, home, and community challenges. Our case managers work closely with youth, their families, and other providers to coordinate care and connect them with the services they need to succeed. This may include:

  • Educational support and school coordination
  • Behavioral health services and therapy referrals
  • Family support and parenting resources
  • After-school and mentorship programs
  • Crisis intervention and safety planning

Youth TCM services are centered around the well-being of the whole family, with case managers serving as advocates who help bridge gaps between schools, healthcare providers, and community organizations.

In-home Support

CBS Health Services offers in-home case management services, bringing personalized support directly to clients in their own environment. In-home visits allow case managers to better understand each client's living situation, identify barriers to stability, and provide hands-on assistance with navigating resources.

In-home support is especially valuable for clients with mobility limitations, transportation challenges, or those who feel more comfortable working with their case manager in a familiar setting. Sessions may include assistance with completing applications, organizing important documents, and developing plans to address immediate and long-term needs.

Community-based Support

Our community-based TCM services are provided in settings throughout the areas we serve, such as community centers, libraries, agency offices, and other convenient locations. Case managers meet clients where they are, helping to eliminate barriers to access.

Community-based sessions often include accompanying clients to appointments, helping them connect with local organizations, and providing real-time support as they navigate systems such as healthcare, housing, and social services. This approach builds client confidence, strengthens community ties, and promotes long-term independence.


Additional Support Services

CBS Health Services's case managers go beyond traditional coordination to help clients access a broad range of resources, including:

  • Housing and food assistance programs
  • Employment readiness and job placement support
  • Legal aid and advocacy
  • Financial literacy and benefits management
  • Health and wellness resources

By connecting clients with the right resources at the right time, our TCM program helps create a strong foundation for recovery and long-term well-being.


Why Choose CBS Health Services for TCM Services?

CBS Health Services provides compassionate, client-centered case management services that empower individuals and families to navigate complex systems with confidence. Our experienced case managers are committed to advocating for every client and ensuring they have the support they need to thrive.

Take the first step toward stability and support. Complete our referral form to connect with a case manager and learn how CBS Health Services's Targeted Case Management program can help you or a loved one access the resources you need.